Connecting my expired service desk license to jira software



i have tried to link my old jira service desk (Expired license) to my new jira software instance but unfortunately i couldn't because of the version deference,


is there any solution that i can do without buying a new license because i'm building a pilot project for the company on using jira so they can decide to upgrade the license to include all the company employees or not,

1 answer

1 accepted

0 vote

Hi Basem,

You can create an evaluation license at and use that to continue testing for 30 days.  After the evaluation license expires y'all can purchase a new license at that point.



Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

12,402 views 15 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you