Connect Intercom with JIRA

Is there a way for Intercom (our user support communication system) and JIRA to connect so I can seemlessly add user suggestions to our development board in JIRA?

 

Thanks!

 

2 answers

@Ariel Margolis please have a look at Intercom for Jira in the Atlassian Marketplace.

Intercom for Jira allows you to link Intercom conversations to Jira issues. Updates on issues are posted back to linked conversations as Notes. Have a look at the documentation for more details and try it for free.

We are working on new features such as create Jira issue from a Intercom conversation and link existing issues from a conversation.

If you are on Jira Server we have a plan to support that as well, but this is still a few months away.

Full disclosure: I am the creator of that add-on, so if you have any questions don't hesitate to contact me via Intercom on toolsplus.ch

Cheers,
Tobias

Thank you Tobias! I am going to run it by my team and go from there!

0 vote

Can events in Intercom be customised such that they can fire REST calls over to Jira in order to create dev issues?

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published yesterday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

38 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot