Connect Intercom with JIRA

Is there a way for Intercom (our user support communication system) and JIRA to connect so I can seemlessly add user suggestions to our development board in JIRA?




3 answers

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Can events in Intercom be customised such that they can fire REST calls over to Jira in order to create dev issues?

Hi Chris,

We are actively working on the Jira Server version and expect it to be ready by this summer. Do you mind sending me your contact via Intercom messenger on or so I can add you to our list of beta testers


Sorry, @Chris Mandra I am not sure what happened but my previous reply suddenly disappeared...

Hi @Ariel Margolis,

Have a look at Intercom for Jira which allows you to 

Intercom for Jira Cloud is available in the Atlassian Marketplace.

Intercom for Jira Server is on its way and expected to be released around summer 2018.

Full disclosure: I am the creator of Intercom for Jira. Feel free to get in touch via Intercom on or if you have any other questions.

Hi, any estimation on when the integration is due?

Hi @Tamar Israel, Intercom for Jira is available in the Atlassian Marketplace. If you are looking for the Jira Server version, it is now also available in the Atlassian Marketplace:

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