Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Confused about Jira Cloud import.... Does it overwrite EVERYTHING? (Cloud to Cloud)

I'm looking at the instructions on this page:

https://support.atlassian.com/jira-cloud-administration/docs/import-issues/

 

This says, "You can import issues into your Jira Cloud site. We recommend using this process to import data from third-party tools. " and then says what it overwrites. But I am not clear if it overwrites EVERYTHING.  

I want to take a Jira cloud instance, export a project, and then import the issues into a new project in a different cloud instance. For example, let's say I'm migrating a project. The project exists in a source instance:

SOURCE: https://CompanyONE.atlassian.net/jira/software/projects/SOMEPROJECT/

and I'm migrating to/creating a new project on another server:

TARGET: https://CompanyTWO.atlassian.net/jira/software/projects/SOMEPROJECT

This document says, "Importing entities.xml and activeobjects.xml will overwrite the database in your Jira Cloud site. Importing the attachments, avatars, or logos files will overwrite any existing attachments, avatars, or logos in your Jira Cloud site, respectively."

Does this overwrite EVERTHING on the server?

Or can I import the Issues from one project I've exported one project into a new project?

 

 

 

1 answer

1 accepted

Overwriting the database means that any data that is currently on the target server will be replaced by the backup file from the source server. If you would like to move a single project between two Cloud instances a CSV Import would be better in my opinion.

Please refer to https://confluence.atlassian.com/jirakb/merge-multiple-instances-of-jira-cloud-779160767.html#MergemultipleJiraCloudsites-ImportissuesusingCSVimport for more information and other alternatives for merging Jira Instances.

Thanks for helping clear that up. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira

⏰ Day in the life of a Jira Admin!

Hello Community! We thoroughly enjoyed this just-for-fun conversation in the Jira Admin Group about what it's like to be a Jira Admin. For #JiraJuly, our talented designers created these graphics t...

267 views 2 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you