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Configuring a daily email for unassigned tickets

Edited

Hi,

We'd like to set up a daily email to be sent to a few users notifying them of unassigned tickets in that project. Any ideas how to do this?

I was looking at creating a custom notification, but couldn't find a way, since this isn't really an event in itself, rather something scheduled. Will I need to create a project automation?

Any help is appreciated.

Cheers

Renato

2 answers

1 accepted

2 votes
Answer accepted

@renato_shimose  , JIRA has this amazing feature called  'Filter subscription'.

That sends scheduled email of the filter result to users.

Check that out for this use case.

 

image.png

Exactly what I needed. Thank you, Fazila!

Thanks for your answer Fazila, that solved the problem perfectly.

Cheers

Renato

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