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Complete Epics will not show on the roadmap

My "Complete" Epics will not show up on the roadmap. In the view description it says" Any Epic marked as done" should show for a year. Can you please clarify?

1 answer

Are you working with a Team Managed project or a Company Managed project?

Can you show us a screen image of the roadmap and of an Epic that is not present in it but you think should be?

This is Team managed project.

Jira Roadmap 1.pngJira Roadmap 2.png

Epics on the second screen were closed less than a year. Theoretically they should show up if you select "completed" filter.

The documentation says that the Roadmap uses the Status Category Changed date when excluding Epics closed a year or more ago. It also looks at Due Date. Can you add those columns to your issue search output and confirm they are set to a date within the past year?

Yes - they all are in the year range. See printscreenJira Roadmap 3.png

You said that none of your completed Epics are showing in the roadmap, but in the original image I see that IPD-237 is showing and it is Done.

Are you on a Standard or Premium subscription (Basic Roadmap or Advanced Roadmaps)? I am on a Standard subscription so have access only to Basic Roadmaps. If you are on Advanced Roadmaps, have you perhaps applied a filter or other Advanced setting that might be excluding those Epics?

I just confirmed and we are on Standard. 

IPD-237 is showing as complete. That's why it's even more intriguing why the rest is not showing.

@Trudy Claspill - any suggestions for me?

@IRENE ORR 

Sorry, no, not at this time. I have not been able to recreate this problem in my own environment.

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