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¿Como puedo corregir el siguiente error en bigpicture en la sección de riesgos?

Buenas tardes;

Tengo un problema, en Bigpicture en la sección de Riesgos me muestra el siguiente error:

Please refer to the following error id: 65db6ced0c7240794149936c7496bb49.7fefd2cc5d1291fe2053eccdf332d443.Mon Sep 07 16:21:17 UTC 2020

Mi proyecto de software clasico en jira esta ligado al bigpicture.

Gracias

2 answers

oquintero,

 

I've experienced these errors a lot in BigPicture too. Unfortunately there is rarely an explanation, but if you go to Apps > Manage Your Apps > BigPicture-Technical Configuration, then click Clear Cache and Fix Integrity Errors that usually solves the problem. 

 

También he experimentado estos errores mucho en BigPicture. Desafortunadamente, rara vez hay una explicación, pero si va a Apps > Manage Your Apps > BigPicture-Technical Configuration, then click Clear Cache and Fix Integrity Errors que generalmente resuelve el problema.

 

Hi @oquintero 

If, by any chance, clearing the cache and fixing the integrity checker errors does not resolve your issue, please raise a ticket to our support team via our Service Desk We will be more than happy to investigate it and make you able to benefit from all features of our plugin. 

Best regards,

Mateusz Sołowianiuk

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