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Cloud Migration Assistant marked as incompatible after Upgrade

After Upgrade to Jira Software 8.17.1, Cloud Migration Assistant is marked as incompatible which leads to non-functioning Tempo Timesheet App

What can I do to resolve this issue. In Marketplace, Cloud Migration Assistant is marked for Jira Versions up to 8.17.0


Kind Regards,


1 answer

1 accepted

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Answer accepted
Brant Schroeder Community Leader Jul 07, 2021

@Christoph Faak 

We upgraded and are using tempo with the migration assistant disabled.  I think if you are having issues with tempo it is a separate issue.  We were also able to enable the migration assistant and it worked fine even though it said it was not compatible.  Atlassian usually gets these apps updated within a month of a new release coming out.  

@Brant Schroederthe hint about migration assistant came from tempo support.

the connection between these two apps remained being miraculous to me, too :)

After some weird steps, i managed to get tempo back working. migration assistant is still incompatible but thats okay for me.

Thanks for your support.


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