Close the sprint without follow the closed tickets

[Stéphane]

Hello,

When I close a sprint, I would like to move the tickets not closed in the next sprint.

It work. But the problem is the tickets closed (test ok, "in prod"...) are too moved in the next sprint.

I don't see in my board (todo, in progress, finish).. but they are in the sprint.

The probleme is now when I close a sprint it tell me :'move 700tickets"...
and when I search a ticket in the sprint, I have all old ticket in my research.

How can I inform Jira, I don't the closed ticket in my sprint ?

[Nic Brough -Adaptavist- · Accepted solution]

An issue is only considered to be "done" if it is in the last column of the board.

My guess is that your "test ok", "in prod" etc issues are not in the last column when you close the sprint, so they are not complete and need more attention.

[Stéphane]

Hello Nic.

Thank you for your answer.

I find the problem.

The last column was "test ok" so no problem.

"in prod" was not mapping, because it's the board of dev and the last step is "test ok". In prod" is for the board "deploiement".

The problem was in the filter of the board. I display all the steps. I removed in the filtre after "test ok". Jira detects so "test ok" is really the last step in the board and so sprint and close the sprint without the finished tickets.

Bote: Just strange point. Why after I closed a sprint, Jira keeped in the sprint the finish ticket but not on the board.
For example: After close the sprint, the column "test ok" was always empty.

But when a search with a filter, display current sprint, I had the list of all tickets (last and new). I don't know. It's not very important because now all works.

Than you again Nic