Close Issue in Backlog (JIRA Agile Plan mode Scrum Board)

We often close issues out of the backlog on a Scrum Board without putting them into a sprint.

The way to close an issue there is clicking on "Actions" --> "More Actions" and then typing "close issue".

Isn't there a faster way to close issues? It would be nice if this action appears in the standard menu below "Assign".

2 answers


  1. Click on the issue
  2. Hit "." button in the window appears
  3. if you start typin "cl.." you can select and close


I followed those steps you mentioned and had some trouble finding the "close" option.  I am using Jira Scrum and I am having trouble closing an issue.  When I hit "." and type "cl.." the only option that comes up is "clone."

Please let me know if you have any resolutions to closing out an issue.


The task item should be marked as in progress inorder to follow the above steps. Else you will get clone option only.

0 vote



thanks for the step by step, for me, was helpful.


I was just wondering if closing an issue in the backlog without having it associated with a sprint will affect my velocity or not?, I'm guessing that at the end I just lost those points.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published May 21, 2018 in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

1,222 views 10 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you