Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Clearing Plugin Cache in Jira 8

I have instructions on how to clear the Jira plugin cache; which point to removing the contents of these two folders:

Delete JIRA_HOME/plugins/.bundled-plugins and JIRA_HOME/plugins/.osgi-plugins (just these two folders)


We are using Jira 8.5.1, and do not see this folder or any plugin folder; I saw in another post someone else ad an issue finding these folders in Jira 8; are they located elsewhere or under a different directory path?

Thank you!

3 answers

Hello @Harry Rumble , these 2 folders will be rebuilt when JIRA starts. So, you can try starting your Server first and see if you can access those folders.

"If Jira was installed using the automated Windows or Linux installers, the default location of the Jira home directory is:

  • C:\Program Files\Atlassian\Application Data\JIRA (on Windows) or
  • /var/atlassian/application-data/JIRA (on Linux)"

You can also look at these KB articles for more information -

Important directories and files 
Jira application home directory 

Thank you @Sachin 

We know where the home directory is on Jira, but cannot find these two folders at all. Are they named something else in Jira 8? 

I see from one of the articles you posted above, there are plugins and caches folders, would these have the same content as mentioned in the previous folders?

Once you changed the directory to /var/atlassian/application-data/jira/plugins you will need to do ls - a to see the .bundled-plugins and .osgi-plugins.

Make sure you are seeing hidden files.

In my case that was disabled for my tool and took me a while to find those folders within /var/atlassian/application-data/jira/plugins

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

An update on Jira Software customer feedback – June 2022

Hello Atlassian Community! Feedback from customers like you has helped us shape and improve Jira Software. As Head of Product, Jira Software, I wanted to take this opportunity to share an update on...

242 views 2 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you