Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Clarification for IP allowlisting

In case the OrgAdmin, enables the IP allowlisting, and in future the IP address changes, will the Org Admin be still able to login and disable the IP allowlisting or add or modify the IP address?

1 answer

1 accepted

0 votes
Answer accepted
Daniel Ebers Community Leader Dec 28, 2020

Hi Namrata,

I believe you are referring to that page, is this correct?

The page states:

When you set an allowlist for Jira Software Premium, it applies to customer and agent-facing portals for your Jira Service Management on the same site.

The Org Admin will be able to adjust the IP in case the IP changes from my point of view. Otherwise it would be just too easy to get logged out.

Could you please confirm it was what you were looking for?


Hi Daniel,

Yes thats exactly what i was checking for. So which means in case the need arises, atleast the Org admin, will be able to login and make the required changes to the IP.

Thanks for the quick reply.

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira

Announcing the waitlist for Jira Work Management

Hey there Cloud Community members! We’re excited to give you the first glimpse of the new home for business teams on Jira — Jira Work Management. Jira Work Management is the next generation of J...

640 views 10 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you