Change email address

Ricardo Aguilar July 4, 2022

I Wanna change email address, but due to a confusion I created a Jira account with the new email.

Then when I request the email change, Atlassian sends me an email that says "Your email change request could not be processed because <New Mail>is already associated with another Atlassian account."

How can I do, what is the technical support email?

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John Funk
Community Leader
Community Leader
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July 4, 2022

Hi Ricardo - Welcome to the Atlassian Community!

I would open a support ticket here:

https://support.atlassian.com/contact/#/

peter.chen September 13, 2022

 

ok

Like John Funk likes this
Tim Fetner December 8, 2022

Anyone find an answer to this?

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