Change creation date of JIRA issue in GreenHopper

We are in a situation where we need to change the creation date of some JIRA issues, so that Greenhopper can generate more accurate burndown chart for the project.

The reason is we created large amount of issues during the sprint, and we want to move them into the start of the project.

We found a way to change the issue creation date by updating jiraissue table in the database, but burndown chart remains unchanged in Greenhopper.

Does Greenhopper keep another copy of issue creation date? and how we can regenerate the burndown chart if we change the issue creation date?

Will appreciate it if someone can shed a light on this.

2 answers

This widget could not be displayed.

Did you stop Jira, run the SQL, restart Jira and then re-index it when you made the change?

Jira caches stuff, so you can't run SQL safely while it's running, and hacking the database (for issue data) always means the index goes out of line, so you absolutely need to re-index.

If you have re-indexed, then I'm not sure what the problem is, but I'd try the integrity checker next.

Thanks Nic, restarting/re-indexing JIRA did the trick, and it now worked.

This widget could not be displayed.

Is there any way of doing the same with Jira on-demand ?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Apr 22, 2018 in Jira Software

How-to setup a secured Jira Software 7.9.0 on Ubuntu 16.04.4 in less than 30 minutes

...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...

1,488 views 10 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you