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Change Organization Admin


For our JIRA cloud account, the current Organization Administrator is leaving the company by the middle of November.

I would like to know the process to make other person Organization Administrator.

1 answer

2 votes
Ollie Guan Community Leader Nov 05, 2020

Hello @Nitin Ambupe ,

In order to be able to remove or deactivate these users you should first revoke their access.

If they are org admins

  • Go to your organization at
  • Click in your organization name
  • In the left menu, click Settings > Administrators
  • Find the user in the list and click Remove

Hello @Ollie Guan ,

Ok on the administrator page.
I changed the primary administrator with your procedure : my boss is technical and billing admin.

But  how do I change this information on the page : Administrator > [Company Name] > [Company Name] ?

I'm always the "organization & site administrator" and my boss is just "site administrator"



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