Cant set my account to administrator

I need to retrieve the license key of the Jira starter license I have bought.

In order to do so, your system tells me to set my user to administrator in the setting area so I can retrieve the server-ID. This area is not available or I am not smart enough to find it ;)

Please help.



1 answer

0 votes


If you're unable to access the Administration area for some reason you can also find the ServerID at the page.

In Server you can find your JIRA license key like this:


  • Choose > Applications. Select Versions and Licensing to view your existing JIRA license details.
    (tick) Keyboard shortcut: 'g' + 'g' + start typing 'license'

Hopefully that helps.




Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 26, 2019 in Jira Software

How to prevent the propagation of unused project schemes, workflows & screens in Jira software

Atlassian ranks project attributes as the third most important factor impacting performance in the category of data. It’s not surprising, since project attributes are precisely the rules used to ma...

568 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you