Cant set my account to administrator

I need to retrieve the license key of the Jira starter license I have bought.

In order to do so, your system tells me to set my user to administrator in the setting area so I can retrieve the server-ID. This area is not available or I am not smart enough to find it ;)

Please help.

 

 

1 answer

This widget could not be displayed.

Hi,

If you're unable to access the Administration area for some reason you can also find the ServerID at the my.atlassian.com page.

In Server you can find your JIRA license key like this:

 

  • Choose > Applications. Select Versions and Licensing to view your existing JIRA license details.
    (tick) Keyboard shortcut: 'g' + 'g' + start typing 'license'

Hopefully that helps.

 

Cheers,

Branden

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Apr 22, 2018 in Jira Software

How-to setup a secured Jira Software 7.9.0 on Ubuntu 16.04.4 in less than 30 minutes

...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...

1,500 views 10 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you