Cant see issues data Edited

Firstly, we were facing the error "500 error: Sorry, we had some technical problems during your last session", then we followed the steps of this link (

Now JIRA is working and we are able to see our projects and users information but are not able to see any issues created in backlog and sprints.

Though I am able to see issues under Issues tab.

Additionaly we migrated from evaluation license key to Paid license key before the above 500 error started appearing.

Please help !


1 answer

Did you check your board filters under board configuration "Saved Filter".? is it the same filter that your using to search for isssues?


Migrating license shouldn't cause any issues.




Hi Vijay,

Issue has been resolved after clearing the cache and reindexing the server.

Thanks for your help.

Good to hear!!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Statuspage

Introducing Statuspage Getting Started guides! First up: What is Statuspage?

Over the next several weeks we'll be sharing some of our Getting Started guides here in the community. Throughout this series of posts, we'd love to hear from customers and non-customers ab...

28 views 2 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you