Cant load the roadmap

[Nawoda Herath]

Hi 
I'm using JIRA cloud for one my project.  With this query in board setting  "project = GYMXS ORDER BY Rank ASC" I can access all the features + roadmap. However, when I change the board default query as "project = GYMXS and issuetype in (Bug, Epic, Story, Task, Sub-task) or "Epic Link" not in (GYMXS-75) ORDER BY Rank ASC"  roadmap  is not working. it says 

Any idea?

[Jack Brickey]

I believe that the error is within your query. Specifically the “…or "Epic Link" not in (GYMXS-75)”. Since this bit falls outside any parentheses controls it would result in issues outside of the project.

as an example if you were to enter the following in the Advanced search you would most certainly get issues from many projects.

Epic Link" not in (GYMXS-75)

With that conveyed, try this…

project = GYMXS and (issuetype in (Bug, Epic, Story, Task, Sub-task) or "Epic Link" not in (GYMXS-75)) ORDER BY Rank ASC

[John M Funk]

Hi @Nawoda Herath  - Are you still having a problem with this? 

[Pramodh M]

Hi @Nawoda Herath 

Yes, Roadmaps Cannot be used if you have multiple projects in Board, Change it to Single Project in Board Filter (In Standard only Basic Roadmap is available) and If you want Multiple Projects Feature you need Advanced Roadmaps which is available in Jira Premium.

Thanks,
Pramodh

[Nawoda Herath]

Thanks, Pramod. In my query, it's only a single project "project = GYMXS and issuetype in (Bug, Epic, Story, Task, Sub-task) or "Epic Link" not in (GYMXS-75) ORDER BY Rank ASC" 

what you mean to say is, I can't have multiple projects in the space/setup ? 

[Pramodh M]

Hi @Nawoda Herath 

Check the Board Configuration Once and Create a new Roadmap by selecting a Board.

It should work.

Thanks,
Pramodh