Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Cant connect with Jira from Microsoft Teams

I get this error when I try and connect Microsoft Teams to the Jira Cloud Software.


[6:21 PM] Jira Cloud Please check if your Jira url is valid and that you have the latest version of Jira Cloud for Microsoft Teams installed on your Jira instance.


I cant figure out why this is? my url is valid and i've used the same email address to setup my teams and my jira cloud.

Can anyone help?

thank you


2 answers

Not sure if you can directly integrate with JIRA Cloud directly from Microsoft as per This is only for JIRA Server

For Cloud, there's an add on called Microsoft Teams for JIRA. Try that!

Hi ,
Please let us know if the issue persists. If yes please contact our support team by going to the following link and filling in the form provided there, so we could resolve the issue for you and prevent anyone else from encountering the same problem.

Best regards,
SoftServe Support Team

Hello, good afternoon!

I am facing the exact same problem.

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Trello

🏊‍♀️ Atlympic Event: Trello

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

108 views 1 11
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you