Just updated to 6.4 and my yeam can no longer rank any new issues. Pre-6.4 issues can be moved around the board just fine. I can see the old tickets have a rank reference in the form 0|1004g. However any new issues do not contain entry in the rank field. When trying to move post-6.4 ticket we see the following error.
JIRA Agile cannot execute the rank operation. This board has recently been configured to use the Rank field. The system must be re-indexed before you can rank issues. Ask your administrator to perform a manual re-index.
We have reindex and there is no change, I have also added the new rank field to all screens in this project.
Could anyone help resolve this issue for us?
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