Just updated to 6.4 and my yeam can no longer rank any new issues. Pre-6.4 issues can be moved around the board just fine. I can see the old tickets have a rank reference in the form 0|1004g. However any new issues do not contain entry in the rank field. When trying to move post-6.4 ticket we see the following error.
JIRA Agile cannot execute the rank operation. This board has recently been configured to use the Rank field. The system must be re-indexed before you can rank issues. Ask your administrator to perform a manual re-index.
We have reindex and there is no change, I have also added the new rank field to all screens in this project.
Could anyone help resolve this issue for us?
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs