Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Cannot "Configure" the Jira/zendesk add on without getting a permissions error

bascarlette1
bascarlette1 October 11, 2017

When trying to configure the Zendesk Add On, I get a permission error (see image) every time I click Configure. Our in-house JIRA administrator cannot determine why this permissions issue is happening and suggested I contact support. jira zendesk permission error.pngZendesk Add On Configure in JIRA.png

Answer
Watch
Like Be the first to like this
376 views

1 answer

0 votes
Shannon S
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 12, 2017

Hi Barbara,

Can you confirm if the user used for integration is in the Developers group in Jira?

Kind Regards,
Shannon

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events