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Cannot delete projects and create Classic projects Edited

Kind of problem with the admin credentials to my JIRA account... Please advise me what to do.


I have a JIRA team (free account) and 6 projects in it.

Last time I worked with it somewhere in 2019.

This January I tried to start a new project or delete one of the old.

But I realised that cannot do it:

1. When trying to create a new Classic project, I get "You don't have permission to create a classic project.Your Jira admin can create one for you."

2. When tryiing to delete an old project, I get "Something went wrong. We couldn't move the XXXXXX project to trash. Try again"

3. I have a 3-dot menu (to configure or delete) only to the right of the 1st project from the list of 6.

4. In Jira settings i see: "You do not have access to Jira settings or Atlassian admin, contact your jira admin to grant you access."

1 answer

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Answer accepted

Hello @Aleksey Nikitin ,


Only Jira administrators can Create a classic Project.

only a project admin / Jira admin can delete a classic project.

Please check the below link for permissions and other information related to classic projects. 




Thank you.

Well, if I'm not an admin of this exact JIRA (albeit I see the JIRA in the list of my apps),

how do I create or access my own jira, where I could be an administrator? Where is the button "Create a new JIRA"?



Atlassian enabled a 10 user free Jira to explore / hands on.

These have some limited features.

Please check the below link. 

Like Aleksey Nikitin likes this

Thank you very much for this link.

I have created a new Jira for me. And now I am an admin here. Thank you

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