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Cannot connect to Jira Dashboard in Chrome Edited

Leigh Kramer Oct 17, 2017

Just now (and this has happened before) when I try to open Jira in Chrome it won't load.  It doesn't ask for the security certificate and it times out.  Have tried shutting down Chrome and restarting to no avail.

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Answer accepted
Mikael Sandberg Community Leader Oct 17, 2017

Have you tried clearing out your browser data? That has worked in the past when my users have had issues loading JIRA in chrome.

Leigh Kramer Oct 17, 2017

I did not try that, but I will next time.  I restarted Chrome several times and it finally worked.  Now I am having other problems with Chrome, but Jira is working!

0 votes
Gregor Kasmann Oct 18, 2017

To reload the current page, ignoring cached content in Chrome use "Shift + F5" hotkey. And you don't need to restart Chrome several times ;)

Leigh Kramer Oct 18, 2017

Thanks, I'll try that next time.

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