Cannot connect to Jira Dashboard in Chrome Edited

Just now (and this has happened before) when I try to open Jira in Chrome it won't load.  It doesn't ask for the security certificate and it times out.  Have tried shutting down Chrome and restarting to no avail.

2 answers

1 accepted

0 votes
Accepted answer
Mikael Sandberg Community Champion Oct 17, 2017

Have you tried clearing out your browser data? That has worked in the past when my users have had issues loading JIRA in chrome.

I did not try that, but I will next time.  I restarted Chrome several times and it finally worked.  Now I am having other problems with Chrome, but Jira is working!

To reload the current page, ignoring cached content in Chrome use "Shift + F5" hotkey. And you don't need to restart Chrome several times ;)

Thanks, I'll try that next time.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 29, 2019 in Jira Software

Transforming Jira Software projects for general project management purposes

...It's true that there are projects in Jira; but they are merely a way to cut off issues, to tell them apart from other sections of work and to apply rules that are specific to that team (the schemes)....

204 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you