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Gostaria de saber como cancelo uma avaliação do ao plano Standard do Microsoft Teams Integration+ para Jira Cloud

Sem querer eu coloquei para avaliar e agora daqui a 30 dias vão me cobrar essa avaliação, mas no email informna que antes posso cancelar a avaliação e aí não vai cobrar. Mas eu não estou conseguindo encontrar como cancela.

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Antwan Amin
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Nov 18, 2023


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Walter Buggenhout
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 18, 2023

Hi @Lessandra da Silva e Silva _ Info Store,

As an organization administrator, you should be able to navigate to, on the products tab of the admin console find the option Manage subscriptions. Right there, you should be able to find the app. Click the ... button and select Delete to remove the product.

If you have trouble locating the app in your admin settings and if you are referring to the Microsoft Teams Integration+ app, I also found the following quote on how to cancel a subscription on the app documentation pages:

You can cancel your subscription at any time, and you will have access to your plan features until the end of the current billing period. 

You can reach out to or on our live chat to get the process going. We typically have a response time of up to 6 hours and can get it processed ASAP. To ensure you won't get billed, please reach out at least 48 hours before your next due date.

You can always reach out to the app vendor and let them help your out.

Hope this helps!

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