Cancel Permission to edit issue after being closed

Yousaf August 30, 2017

Hello together,

 

another day another problem with Jira..

Can someone tell me the permission command to forbid everyone to edit a ticket (the edit button on the far left) as soon as it is cloed?

 

 

I have already done something similar and it worked great. I removed the function for my customers to comment an issue when it has been closed.

 

Thanks! 

1 answer

0 votes
Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 30, 2017

Hi Yousaf,

you will have to add a post-function where it greys out the comment section once ticket is closed.

Yousaf August 30, 2017

Hi Fadoua,

 

thanks, but I just found out the command.

 

jira.permission.edit.group

edit_ticket

 

Case closed ;)

Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 30, 2017

Sorry it is a property not a postfunction.

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