Cancel Permission to edit issue after being closed

Hello together,

 

another day another problem with Jira..

Can someone tell me the permission command to forbid everyone to edit a ticket (the edit button on the far left) as soon as it is cloed?

 

 

I have already done something similar and it worked great. I removed the function for my customers to comment an issue when it has been closed.

 

Thanks! 

1 answer

0 votes
Fadoua Boualem Community Champion Aug 30, 2017

Hi Yousaf,

you will have to add a post-function where it greys out the comment section once ticket is closed.

Hi Fadoua,

 

thanks, but I just found out the command.

 

jira.permission.edit.group

edit_ticket

 

Case closed ;)

Fadoua Boualem Community Champion Aug 30, 2017

Sorry it is a property not a postfunction.

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