Cancel Permission to edit issue after being closed

Hello together,

 

another day another problem with Jira..

Can someone tell me the permission command to forbid everyone to edit a ticket (the edit button on the far left) as soon as it is cloed?

 

 

I have already done something similar and it worked great. I removed the function for my customers to comment an issue when it has been closed.

 

Thanks! 

1 answer

0 vote
Fadoua M. Boualem Community Champion Aug 30, 2017

Hi Yousaf,

you will have to add a post-function where it greys out the comment section once ticket is closed.

Hi Fadoua,

 

thanks, but I just found out the command.

 

jira.permission.edit.group

edit_ticket

 

Case closed ;)

Fadoua M. Boualem Community Champion Aug 30, 2017

Sorry it is a property not a postfunction.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,225 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot