Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can you override the recipients on ScriptRunner postfunction notification?

I know based on that you can override particular items on ScriptRunner notification post functions.


Is it possible to override the recipients within ScriptRunner?  I have 3 custom fields that use single and multi-user pickers, and would like my custom notification sent to them.

I currently have notifications being sent to these same users based on my notification scheme, but would like to have a customer email notification from SR instead.

1 answer

1 accepted

0 votes
Answer accepted

Hi Matt,

Thank you for your question. 

I can confirm that the Send notification for issue API which the Send notification post function provided by ScriptRunner for Jira Cloud uses only allows you to notify Users or groups inside of Jira as this is all Atlassian permit to be notifed by the API.

However, if you have a group of customers that you want to notify then I can confirm you can restrict the notification to just thi group and I can confirm if you click on the link named Restrict to Group below the Additional Code box then this will populate the box with the additional code that can be used to do this.

I hope this information helps.



Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,105 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you