What did "Hugo" want to know about your Jira when you "enabled" it? (Bear in mind you have not explained what Hugo is, so, although I know a couple of projects involved in the Human Genome Organisation do use Jira, I can't be sure you're even talking about them)
Never even heard of Hugo so tried google and found several links to Hugo site discussing the topic. https://support.hugo.team/article/353-about-jira-hugo
I am suspecting you need to go to admin - system - webhooks area to complete the process but unsure..
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