Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,359,836
Community Members
 
Community Events
168
Community Groups

Can we link our software with jira to track online bug creation?

We need the following points for our system,

 

  1. We are working on live python Queries, So, while running scripts, if the system is stuck, that error should be captured & create a bug in JIRA itself.
  2. On our software if any error comes while using Bug will be created at same time in JIRA.

 

Is this possible.

 

1 answer

0 votes

@Kalpaj Kuber Parmaj you can setup jira to create issues (bugs) by mail.

 

So you "dump" all of your system information bug on an email and send it to an email address that jira is "pooling from" and that will create a jira bug with all the necessary information.

 

See: https://confluence.atlassian.com/adminjiraserver/creating-issues-and-comments-from-email-938847641.html

 

HTH

Nicolas

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Software

An update on Jira Software customer feedback – June 2022

Hello Atlassian Community! Feedback from customers like you has helped us shape and improve Jira Software. As Head of Product, Jira Software, I wanted to take this opportunity to share an update on...

4,960 views 18 31
Read article

Atlassian Community Events