Can you please update on the aboverequirement?
is there any option to have a new Statistic Type in JIRA as ‘Time Lag’. Which shall produce result similar to the graph I have prepared in excel below
How Can we add Time Spent in Status under Statistic Type?
I would use ScriptRunner to write a post-function that would populate a select list with your criteria (resolution time in text rather than numbers), based on the calculation made at the time the issue moves to resolved/closed/etc.
Then, you can use that in a pie chart gadget to count the issues in each band.
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