Can we give a customer only access to defects in a project? How do you do that?

Ruth Donnelly March 18, 2021

We have 1 project and 2 customers and we do not want to open access to both customers for everything.  Only defects.  Is this possible and how can we do it?

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Mohamed Benziane
Community Leader
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March 19, 2021

Hello,

You can use issue security level. 

https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/

In  your case i will create 2 level, the first one will be applied by default on all issue (only your team can see those issue) and the second one will be applied on defects issue (you will need to select manually this level on defects)

 

Hope this helps

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