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Can we automate labels for tickets directly created from mails.

I want to automate labels for tickets directly created from mails. Is this is possible by creating rules for project?

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Yes, it is possible to automate this process but the best approach would be to use a program that has built-in labeling functionality. I suggest using the OpenOffice XML SDK as an example. It provides functions for creating labels and attaching them to mail items.

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