Can't see subtask comments on RapidBoard view

I have a parent story ticket and several subtasks for that ticket. On the RapidBoard view (swimlane view) the parent and child subtasks are all viewable. I can select a child and see the title, "Attachments", "Structure", and "Development" in the 1/3 righthand quick view side-panel. I cannot see or create any comments in this view however (Unless I got to the ellipsis menu, then select 'more actions', then type in 'comment' - even then the added comment doesn't show up).

I can go directly to the subtask and can add comments there, as well as view any comments on the subtask. 

Ideas? Thanks!

1 answer

Adding comments is easy. Just type "m" after deleting the issue and you can directly comment on the issue. You're talking about Rapid boards... are you using a fairly old version of JIRA Agile?

Cheers

JIRA 6.3.15, JIRA Agile 6.6.70. You're right about 'm' to quick add a comment, I totally spaced that. But I still can't view and added comments on subtasks in the Rapid board view.

Mmmh, that's weird then. Do you see the comment panel when you're looking at the parent issue?

Yep, it shows up as normal

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

247 views 0 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot