Can't figure out the "Error searching for related issues."

Joanna Mae Natial March 7, 2024

Hello, 

I'm having multiple errors on my automation about "Error searching for related issues.". It is related to a branch issue.

Can someone help me with this.

here is my rule details

screenshot-1709619564595.png

and here is the error that my audit log returns

screenshot-1709859195195.png

Thank you in advance.

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Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 7, 2024

Hello, Good day. Could you please add your use case of this automation rule, so that we can test from our end as well. Thanks

Joanna Mae Natial March 7, 2024

Hello,

Can you guide me on where to add since this is my first time using the support? Thank you 

Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 7, 2024

To understand your requirements. You to move the story associated with an Epic to Done status when an Epic issue is moved to Done status ? Is this your requirement ?

Joanna Mae Natial March 7, 2024

When the epic issue is transitioned to Cancelled supposedly all stories under the epic with the status category of To Do and In Progress will transition to the cancelled state also

Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 7, 2024

Thanks for the clarity. Instead of cancelled, I have used "Done" in my example below.

Screenshot 2024-03-08 at 12.34.04 PM.pngScreenshot 2024-03-08 at 12.34.19 PM.pngScreenshot 2024-03-08 at 12.35.01 PM.pngScreenshot 2024-03-08 at 12.35.39 PM.pngScreenshot 2024-03-08 at 12.35.57 PM.png

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Joanna Mae Natial March 13, 2024

Hello @Mohanraj Thangamuthu ,

I followed your example and it works perfectly, Thank you...

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