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Can't contact Jira support to file a complaint Edited


I have a self hosted starter license server.

Jira support forwards to the community due to: "Atlassian no longer offers personal support for Starter Licenses. Read the blog post."


I want to file a complaint due to the company 'Infosysta' naming the country of Israel as Palestine in their Jira add-ons.


Is there a JIRA staff member that can handle this case?



Tomer Gal


2 answers

1 accepted

1 vote
Answer accepted

Hi Ann,

After some communication with Atlassian and Infosysta I am glad to report that the official Infosysta answer is:

Fix the list of countries to be ISO with all countries: Fix included in next release, planned next Tuesday.


That's good news :)

1 vote
Ann Worley Atlassian Team Nov 13, 2017

Tomer, we have a Service Desk for Atlassian Marketplace issues:

I have opened a ticket there in your name. I look forward to hearing how the issue is resolved and will update the Community with the results.

Thank you very much Ann!

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