Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can't add free trial application

Each time i try adding new trial application i got :

1- Adding Tempo Timesheets-Time Tracking & Reports...

We'll tell you when your app has been added.

2 - We ran into a little trouble

It might just be a hiccup. Try again in a bit.

 

The trial for : Tempo Timesheets-Time Tracking & Reports.

3 answers

Hi @Mahmoudi

Can you please create a ticket for this in our Tempo support system, https://tempo-io.atlassian.net/servicedesk/customer/portal/6, so we can better investigate this.

Best regards,
Susanne Götz
Tempo team

For more details we are testing the cloud version of jira for this we have created a free jira cloud and we want to test the different applications but none are installed we have the same error message on all the applications that we have tested.

Tempo Timesheets-Time Tracking & Reports

JSU Automation Suite for Jira Workflows

Better PDF Exporter for Jira

Smart Checklist for Jira. Free

But there are some applications we have added for example:

JavaScript Charts for Jira Cloud

Hi @Mahmoudi

Tempo add-ons can not be installed on JIRA Cloud free plan instances as they utilize JIRA permissions, which can not be changed in these instances.

Please take a look at https://support.atlassian.com/jira-cloud-administration/docs/what-is-the-free-jira-cloud-plan/ for more information 

Best regards,
Susanne

We upgraded jira cloud free to jira cloud stadard and still not work.

@Mahmoudi ,

Can you please create a ticket for this in our support so we can better investigate this. 

Best regards,
Susanne 
Tempo team

TCS-24989 Can't add free trial application

Thank you. 

I can see that one of my colleagues is already in contact with you about this problem and we will follow up on it there.

Best regards,
Susanne

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,120 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you