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Can't access my own domain

Hello all,

4/5 months ago I've created this domain: with my company e-mail, but, now, I can't access it.

When I try to enter, it says my e-mail doesn't have access to the Jira domain.

How can that be possible? 

Thank you for your support.

1 answer

1 accepted

0 votes
Answer accepted
Vero Rivas Community Leader Jun 17, 2021

Hi @Vitor Pinto 

   Contact with Atlassian Support, maybe can help you


Hello, problem solved!

I was accessing with an alias e-mail, and for that reason, Atlassian was not identifying my e-mail.

Thank you!

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