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Can someone who really understand Jira spend 10 min to help my confusion?

Hi guys,

I've configured many things in Jira but some of the things do not work and I can't figure out why.

For example I've configured custom fields and layout for issues. While I see this reflected on bugs I don't see the configuration I've created for 'new feature' on issues from the new feature type.

There are few things like the above mentioned and I simply can't work it out.

I guess my confusion is that I do not understand the relations and hierarchy between a project/workflow schemes/workflows/screen schemes/screens et...

which of them I need to create first in order to associate one with the other.

So, if someone can spare 5-10 minutes with me sharing my screen with him so he/she can tell me what I am doing wrong I would appreciate a lot. 



2 answers

Hi @Hadas Hamerovv 

I put together the following graphic to help understand the relationships between the various configurations and how they apply to a project.

Maybe it will help you to gain some clarity too.

Jira Project Config.png

Thanks Gareth for your efforts.

This part is in fact understood but still can't figure out what I am doing wrong. I'll record my screens and upload to show what surprises me and maybe someone will be able to help.

1 vote
John Funk Community Leader Jul 11, 2021

Hi Hadas,

You are not typically going to find anyone in the Community that will do a call. I suggest you ask your questions here and we can dialog that way. 

Thanks. I will try to explain exactly what's the problems are.

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