Can one person monitor company-wide issue progress?

[Paul Rogers]

We are a small service business using Jira to manage our business work projects, with individual team members updating issues as they progress on their individual projects. Is there a way for one person to monitor any overdue issues in a single screen view (i.e. without going into each individual project and looking at the board)?

[Walter Buggenhout · Accepted solution]

Hi Paul,

Sure. This person should have (at least) browse project access on all projects. If that is the case, just go to issue navigator and create a filter like:

Resolution = Unresolved and Due < Now()

Save the filter, e.g. as "All overdue issues".

You might even set up a Dashboard where you can display the results in various ways:

• as a pie chart, where you could display them by e.g. assignee 
• as a list of issues, using the Filter Results gadget
• as a two dimensional issue statistic, where you can see them by e.g. project and status

[Paul Rogers]

Thanks Walter, I'll try that.