Can notifications be set as optional when editing a JIRA description Edited

The watchers are getting numerous email notifications when the description of a JIRA is updated.  I would like the notification to be set as optional so the person saving the JIRA can decide if the email notifications are sent.  Is this possible? If so can someone please point me in the right direction.

1 answer

0 votes

No that's not possible. It would also work against the watching functionality. If a user decides to watch an issue, this issue is so important for him that he wants to be notified on every single update. 

If the updater would be able to suppress the notification, watching an issue would make no sense.

Thank you for the reply Thomas.  I asked because that facility is available in Confluence and I am suprised its not avaiable in JIRA.  I was hoping someone could advise me of a work around using the Notification Schemes.

Thomas Schlegel Community Champion Aug 16, 2017

Yes, you're right. In Confluence you are able to to that. 

But I don't know a way to do that in Jira. Of course you can adjust the notification schemes, so watchers aren't notified by certain events but there's only one "Issue updated"-Event that will be fired, if a description is changed. And I think, you won't disable this in general.

You can remove watchers from "Issue Commented" if that helps, but it will not disable the notifications coming from updating the description.

Jack Brickey Community Champion Aug 16, 2017

The @mention is the method of making notifications optional and I use it that way all the time. Notifications can become overwhelming for sure.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 29, 2019 in Jira Software

Transforming Jira Software projects for general project management purposes

...It's true that there are projects in Jira; but they are merely a way to cut off issues, to tell them apart from other sections of work and to apply rules that are specific to that team (the schemes)....

143 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you