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Can not invite colleague to jira system

Hi Sri/Madam, 

     I can not  invite my colleague account (hong.li@autocore.ai)  to JIRA system, but for other account is ok. Here is the screenshot, can you help to resove this problem?

1.jpg   

3 answers

Hi @WeiLin 

Good Day!!

Have faced same issue 2 times so ticket created to Jira support. 

On creation it says the account creates normally but the email is never sent. I had to log a ticket with Atlassian support to get the emails released.

 

BR,

M Faizan

Hello @WeiLin ,

Let me know what plan of jira do you have?

Regards

0 votes

Hi @WeiLin ,

navigating to Directory -> Managed accounts -> reactivate account.

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