I have a trial version of jira 5.2.10 . Now I wanted to check out greenhopper. So I followed the steps on http://www.atlassian.com/de/software/greenhopper/download-addons
But if I insert my GreenHopper for JIRA (Unlimited Users): Evaluation license and push the button, I receive an error:
So what can I do?
May I know if you have installed GreenHopper to your JIRA installation? If you have installed GreenHopper, then the GreenHopper license key can be updated by going to Administration > Manage Add-ons > GreenHopper > License Key.
If you are not able to update GreenHopper license from UPM, then may I know if there's any error thrown in the logs file?
Apart from Ahmad suggestion, you may also attach a screenshot of the error page.
Also, try to uninstall JIRA in your JIRA user interface, then reinsatll GreenHopper again by folloiwng this doc:
Since the installation done, you can insert the license again. Note: the GreenHopper license type must be the same with your JIRA, even the user quantity. e.g unlimited users for JIRA, unlimited users for GreenHopper as well.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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