I have a trial version of jira 5.2.10 . Now I wanted to check out greenhopper. So I followed the steps on http://www.atlassian.com/de/software/greenhopper/download-addons
But if I insert my GreenHopper for JIRA (Unlimited Users): Evaluation license and push the button, I receive an error:
So what can I do?
May I know if you have installed GreenHopper to your JIRA installation? If you have installed GreenHopper, then the GreenHopper license key can be updated by going to Administration > Manage Add-ons > GreenHopper > License Key.
If you are not able to update GreenHopper license from UPM, then may I know if there's any error thrown in the logs file?
Apart from Ahmad suggestion, you may also attach a screenshot of the error page.
Also, try to uninstall JIRA in your JIRA user interface, then reinsatll GreenHopper again by folloiwng this doc:
Since the installation done, you can insert the license again. Note: the GreenHopper license type must be the same with your JIRA, even the user quantity. e.g unlimited users for JIRA, unlimited users for GreenHopper as well.
...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
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