Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Can free account users join the Admin's project on a paid account?

Katrina K I'm New Here May 23, 2022

Our team is quickly growing and have hit the 10 user limit with the free plan. Would 2 spots on the free plan open up if the Project Manager and Training Manager got a paid plan? Since the site was create by the Project Manager, would free account users be able to use and interact with the project the way they did when everyone was on the free plan?

1 answer

1 accepted

0 votes
Answer accepted
John Funk Community Leader May 23, 2022

Hi Katrina - Welcome to the Atlassian Community!

You can't mix and match type of users (paid and free) under the same Jira instance if that is what you are asking. The entire instance will all users is either paid or free. So always think of it in teams of the instance or site, and not by individuals. 

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Software

An update on Jira Software customer feedback – June 2022

Hello Atlassian Community! Feedback from customers like you has helped us shape and improve Jira Software. As Head of Product, Jira Software, I wanted to take this opportunity to share an update on...

229 views 2 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you