We allow the different teams in the company to create issues by sending an email that generates an issue in Jira. How can we set the notifications to be different for those users than the notifications for development team?
You can do it using our add-on Raley Email Notifications. https://marketplace.atlassian.com/plugins/net.vacom.jirassimo
The idea is that you create separate messengers for each team's email distribution list. In that messenger you can use your own template and show only data relevant to that team.
Notifications are on a per project basis. You could have them email issues into a project, and then triage those issues into other projects. But you can't split it up on a per user / group / role basis.
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