Can Zephyr Licenses be managed separately to JIRA licenses?

Sara Williams February 19, 2024

As a business we have 35+ users of JIRA and corresponding licenses, within that we have a team of 5 Testers using Zephyr Scale, thus need only 5 licenses but are being charged in line wiith number of JIRA Lisense.

How do I restrict Zephyr Scale Lisense to just the folk using them?

1 answer

1 accepted

1 vote
Answer accepted
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 19, 2024

Hello @Sara Williams 

No, you cannot restrict the Zephyr Scale licenses to a subset of your licensed Jira users.

Refer to the Pricing information FAQs for the app.


How do I determine my Cloud pricing?

Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps.

Note: While this app has features specific to Jira Service Management and Jira Software, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.


Suggest an answer

Log in or Sign up to answer
Site Admin
AUG Leaders

Atlassian Community Events