It seems that despite the information provided on the page
A user who has Jira core/software licence can (!) create an issue.
The question is why the page misleads us?
If the user raises the request through the portal and is part of JSD customer, then yes he/she can without any issues.
If that user has to access the project as a JSD team then it will be an additional license even if he/she has a license for JIRA Software.
I hope this helps
@Gennady, this can be controlled w/in the permissions for the project. By default (for me in cloud anyway) users w/ Jira/Core can create JSD issues. If you don't want them to be able to then go to Project > Project settings > Permissions and change the Create Issues permission.
@Fadoua M. Boualem, no additional license is required for this. The only time a user needs a JSD license is if they are going to be assigned/transition a JSD issue.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs