I would like to query in Jira the percentage of requests that go back to programming or some other status after being delivered to QA. Is this possible?
Once a request is delivered to QA, we would like the feature to be deployed and go to the status DONE. But in situations where the request needs to go back to programming for a fix or some other status, we would like to calculate this percentage for requests in the aggregate.
Thank you for your assistance!
Hello @Mathew Stucki
Thank you for reaching out.
You can properly get the percentage of tickets moved from QA by identifying those issues with a field and using the Issue statistic gadget on a dashboard. These would be the steps:
Status was QA and status in (programming, "In progress", etc)
P.S: Optionally, you can create an automation rule to automatically add the field you configured on step 2 to any issues moved from QA, so you will not need to repeat step 3 every time you want to update the issue statistic gadget.
Let us know if you have any questions or need further instructions to achieve any of the steps above.
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