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Can Jira Support recover an accidentally deleted project?

r.engel
r.engel August 6, 2019

Is there a backup for projects and how can they be recovered? Thanks. 

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Alexey Matveev
Alexey Matveev
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August 7, 2019

Hello,

Jira Support can not recover a deleted project. You need to take care of the backup strategy yourself both on Server and Cloud.

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Iago Docando
Iago Docando
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August 6, 2019

If you're using the server version you are responsible to implement your own backup policies. If you don't have a backup you can use nothing can be done.

If you are using the cloud version I'm not sure if something can be done since I'm not a cloud user but I would certainly hope so. I would suggest to directly contact with atlassian customer support ( https://support.atlassian.com/contact/#/ ). 

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