Can Jira Cloud be configured to display visual alerts under certain JQL conditions?

[Rob Horan]

I have been asked to find a solution, if one exists, to a particular need. 

A team is looking to have naggy pop up alerts or something similarly naggy when a condition is true - in this case, when work has come to an impasse at any of a number of statuses.  This impass will be noted by a custom field used as a flag.

So if an issue is at an impass this team would like the assignee to get slapped in the face, metaphorically, by a naggy alert when they access Jira.

Is this possible?  I couldn't find a plugin in the marketplace but maybe my search criteria is lacking.

[Amir Katz (Outseer)]

Disclaimer: this is not really an answer...

In Jira server, you could display error/info/warning popups using some Groovy code in workflow transitions - post-functions, validators and condition.

It was part of ScriptRunner and JMWE add-ons which support Groovy code, but the Java functions for the popup were actually provided by Jira.

In the cloud, the groovy code was massively deprecated and is limited to checking on fields and such.

I wonder if there is a similar functionality available on Jira Cloud.

[Rob Horan]

Scriptrunner requires sell a kidney money though...

[Bill Sheboy]

Hi @Rob Horan 

If your "naggy alert" condition is something that you can determine from the issue's data, you could use automation rules to set the Flagged indicator and maybe send an email too.  That would appear as a red flag on issues.

Here is an example rule:

• Trigger: scheduled on JQL to check for issues not Done and not updated in 2 days
• Action: edit issue, setting Flagged to Impediment
• Action: send an email to assignee, etc.

To learn more about automation rules, please look here:

https://support.atlassian.com/jira-software-cloud/docs/automate-your-jira-cloud-processes-and-workflows/

Best regards,

Bill

[Rob Horan]

The people I am looking into this for don't want an email, they want an alert when they get to Jira that basically yells at them.

[Jack Brickey]

Hi Rob, the only naggy alerts are associated with the Notification bell icon. You could leverage automation to send an email. You could consider marketplace options. 

[Rob Horan]

I have been trying to find documentation about that bell and can't seem to find anything at all.  Is there a way to leverage that?

[Jack Brickey]

i couldn't find much either. i did find this on Confluence. I wonder if Jira is similar. view-your-notifications