Hello @Carlos Torres
Welcome to the community.
Is this a question about using Trello with Jira or just about Trello?
If it is just about Trello, you may have more luck getting an answer if you post the question in the Trello community.
https://community.atlassian.com/t5/Trello/ct-p/trello
You currently have this posted in a Jira community.
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