Can I trigger an action when an issue changes swim lanes in Jira Agile?

I have an agile board with multiple swim lanes.  The swim lanes represent levels of escalation.  When an issue reaches an escalation threshold, I'd like to trigger an action, like a post action in a workflow.  Essentially, I want to change the value of an issue attribute, e.g., priority when the escalation occurs.  Any way to do this?

3 answers

0 votes
Steven Behnke Community Champion Feb 24, 2015

David, how do users "escalate" an issue in the system? The easiest way will be to add a post-function to a workflow step.

@Steven Behnke , you should change your comment >> Answer :)

Issues automatically change swim lanes based on severity and time open, e.g., createdDate > 5

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