Can I hide closed issues from the planning view but still see them in the Done column of the work view

I'm new to using GreenHopper. In order to prevent closed tickets from showing up in the planning view I changed the fiter query assoicated with my scrum project to filter them out. However, now when tickets are closed, rather than moving to the Done column in the work view they disapear entirerly.

So, how can I hide closed issues from the planning view but still see them in the Done column of the work view?

Thanks

2 answers

1 accepted

Issues that are in a status mapped to the done column will never show up in work view, you don't need to do anything to make that happen.

Cheers,
Shaun

Thanks Shaun,

I removed the changes I made to the filter, and you are right: issues that show up as done in the work view are indeed hidden in the backlog section of the planning view.

(The confusion came from a workflow which erroneousely struck through tickets with a custom status).

Thanks for your quick help,

Rob

I have the same issue. I added a column after Done, called Released. (Done means Tested but not released).

I have Closed and Done statuses mapped to the Done column.

After adding this new released column, my Closed issues are now showing in the planning board!

In the column config, Done is showing as Yellow, but in Workflow it shows as Green, not sure where this has gone wrong or how to fix.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published May 21, 2018 in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

1,254 views 10 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you